Contact Us

Last updated: July 22, 2026

Thank you for visiting Jacket Craftsmen.

If you have questions about an order, need help with sizing, would like more information about a product, or require assistance with shipping, returns, or refunds, our customer support team is here to help.

Customer Support

Email
support@jacketcraftsmen.com

Phone
+1 (437) 290-7446

Business Address

Jacket Craftsmen
309 Nairn Cir
Milton, Ontario L9T 7X6
Canada

Customer Support Hours

Monday – Friday: 9:00 AM – 6:00 PM EST

We aim to respond to all customer inquiries within 1–2 business days.

How We Can Help

Our customer support team can assist with:

• Product information
• Sizing guidance
• Order status and tracking
• Shipping questions
• Returns and refunds
• Exchange requests
• General inquiries

If you’re contacting us about an existing order, please include your order number in your message so we can assist you more efficiently.