Last updated: July 22, 2026

At Jacket Craftsmen, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices available to you when you visit our website, place an order, or contact our customer support team.

Information We Collect

Depending on how you use our website, we may collect:

• Name
• Billing address
• Shipping address
• Email address
• Phone number
• Order details
• Payment confirmation information
• IP address
• Browser and device information
• Website usage information
• Customer support communications

We collect only the information necessary to provide our services and process your orders.

How We Use Your Information

We may use your information to:

• Process and fulfill orders
• Arrange shipping and delivery
• Send order confirmations and updates
• Respond to customer service inquiries
• Process returns and refunds
• Prevent fraud and unauthorized transactions
• Improve website performance and customer experience
• Maintain website security
• Comply with legal, tax, and accounting obligations

Payment Information

Payments are processed securely by trusted third-party payment providers.

Jacket Craftsmen does not store complete payment card information on its website or servers.

Cookies

Our website may use cookies and similar technologies to:

• Remember shopping cart contents
• Improve website functionality
• Analyze website traffic
• Enhance security
• Improve user experience

You may disable cookies through your browser settings, although some website features may not function properly.

Sharing Your Information

We may share information only when necessary with:

• Payment processors
• Shipping and delivery providers
• Website hosting and technical service providers
• Fraud prevention and security providers
• Government or legal authorities when required by law

We do not sell or rent your personal information to third parties.

Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, loss, misuse, or disclosure. However, no method of electronic storage or internet transmission can be guaranteed to be completely secure.

Your Rights

Depending on your location and applicable laws, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of eligible personal information
• Withdraw consent where applicable

To make a privacy-related request, please contact us using the information below.

Third-Party Services

Our website may use third-party services for payment processing, shipping, analytics, or website functionality. These providers process information in accordance with their own privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page together with the updated revision date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Jacket Craftsmen

📧 support@jacketcraftsmen.com

📞 +1 (437) 290-7446

📍 309 Nairn Cir, Milton, Ontario L9T 7X6, Canada